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The r2o App Is Here!
Make payments, request service, get support and track rewards milestones- all in one place!
Enter your phone number below and we'll text you a link to download the r2o app.
Messaging and data rates may apply.
Your local r2o store, right in your pocket.
Your r2o experience is now simpler, faster, and always within reach.
Home
Your quickest path to payments, service, rewards, and support.
- Check what’s due and pay your bill
- Request service or contact your local store
- See rewards progress and redeem when you’re ready
- Shop app exclusive deals
View & Pay Agreements
See what’s due, what’s coming up, and what’s on your agreement, all in one place.
- Next payment amount and due date
- Payment progress at a glance
- Your products, tied to the right agreement
Request Service
Need help with a product? Start a new request in just a few steps!
- Choose your agreement and item
- Tell us what’s going on
- Choose between In-Store or In-Home service
Appointment availability varies by location.
myRewards
Watch your points add up and redeem when you’re ready!
- Easy milestone tracking
- Redeem rewards right in the app
- More perks, benefits & rewards than ever
Get Support
Reach out fast with the details that help us help you.
- Enter your Customer ID and pick a topic
- Add a quick note about how we can help
- Choose between a phone call or text message
Ready to download?
We’ll text you a download link.
Messaging and data rates may apply.
Download. Sign in. Done. It's That Easy!
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step 1Download the app
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step 2
Sign in with your Customer ID and Agreement #
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step 3
You’re all set. Manage your account anytime.
Frequently Asked Questions
Your Customer ID and Agreement Number.
The r2o app is available now on the App Store and Google Play.
Yes, you can view what’s due and make a payment from the app.
Select your agreement and product, describe the issue, then choose in-store or in-home service options (where available).
Yes, choose Text Me for quick updates and answers. Messaging and data rates may apply.
You’ll need to contact us so we can update your information and confirm your local location.
Both will be listed right on any of your current r2o agreements! Can't Find it? Chat with us and we'll help you get it!
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