How Does R2O Work?

The most flexible transaction in the marketplace today

What distinguishes rent-to-own from a retail credit sale is the term “rent.” There is no interest charged to consumers, no credit checks are involved and customers can return the merchandise at any time. This no-obligation, no-debt feature is the cornerstone of rental-purchase. It’s easy, it’s safe and it’s hassle-free because delivery, set-up and service are all included. Our 100% Product Guarantee means you’ll never be without your merchandise while renting. Rentals can be for one week, two weeks or one month at a time.

If the rental agreement is renewed a prescribed number of times—usually a total period of 12 to 24 months—the customer obtains ownership of the item. Our Family Plan program offers paid-out product extended warranties, plus Rental Rebates.

At every rental agreement, the customer is told in writing and orally the total dollar amount and number of rental payments he or she will have made by the time ownership is an option. These consumer disclosures are mandated by 47 state rent-to-own laws. If the customer returns the product during payments, the customer can re-instate his or her payment history with our lifetime reinstatement policy. Previously rented items are refurbished and re-rented at reduced rates.